Here at Family Medicine Associates Alexandria we are always looking for new ways to improve our patient experience. We understand that it is not always possible for you to come into our office for a visit, so we have taken the appropriate steps to give you better access to the quality care you deserve. With the help of telemedicine we are able to bring our services to you, overcoming the barriers of time, distance, and even illness so that you have access to your provider when you need it most.
Telemedicine allows us to deliver a unique consultation experience to you remotely using HIPAA compliant video conferencing tools. This service allows you to connect to your provider with ease in a timely manner, and is designed with the patient in mind to be very user-friendly. Virtual consultations can be done using devices that most patients have easy access to such as a smartphone or a computer with a built-in video camera, so you won’t need to worry about having any specialized equipment. Using our telemedicine service is simple, and our friendly staff would be happy to answer any questions you may have about utilizing this service prior to your appointment.
During your virtual consultation, you will be able to reap all the same benefits of an in-office visit without the wait time, hassle, and risk of spreading germs that comes with physically being in the office. Nearly every aspect of your care can be handled virtually, including direct access to your provider, remote medical diagnosis, and education on prevention and treatment options. We will even handle the payment virtually, so you won’t have to worry about coming into the office or dealing with the mail in order to settle your bill.
With the help of telemedicine we are able to transform the patient experience to one that is more convenient, cost-effective, and practical in today’s modern, fast-paced, and ever-changing society. If you have any questions about our telemedicine services or would like to schedule your virtual consultation, contact us today at (703) 370-2400.
STEP 1 – CALL TO SCHEDULE YOUR APPOINTMENT
If you need to set up a Telemedicine visit please call us at (703) 370-2400 to set up your appointment. We will determine the best telemedicine communication options for you such as facetime, skpe or google hangout and Doxy.me.
Please complete and sign the Telemedicine Consent Form
STEP 2 – TECHNOLOGY AND INTERNET
Prior to your televisit, confirm you have a working smartphone, tablet, laptop, or desktop computer with a functioning camera, microphone, and speaker. You will need an adequate internet connection.
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STEP 3 – ENTER THE TELEVISIT WAITING ROOM
Click on your provider name to enter the Televisit waiting room at least 5 minutes before your scheduled appointment to be placed into the virtual waiting room.
Once your provider is ready to meet with you, your televisit will start. We appreciate your patience during this process.